Contact us

Welcome to our online bookshop! We value your feedback, queries, and suggestions. Please feel free to reach out to us using the contact information below. Our dedicated team is here to assist you and provide the best possible customer service.

Customer Support: If you have any questions regarding our products, orders, or general inquiries, our customer support team is ready to help. You can contact us via email at

Product Inquiries: If you need assistance with finding a specific book, recommendations, or information about a particular title, our knowledgeable staff is here to assist you. Send us an email at, and we’ll get back to you as soon as possible.

Order Assistance: For any inquiries related to your order, including tracking information, delivery status, or changes to your order, please reach out to our order assistance team. You can contact them at, and they will be happy to assist you.

Feedback and Suggestions: Your feedback is crucial to us as we strive to improve our services. If you have any suggestions, comments, or ideas to share, please send them to We appreciate your input and are committed to providing you with the best possible experience.

Social Media: Stay connected with us on social media for the latest updates, book recommendations, and exclusive promotions. You can find us on Facebook (the page name is Tilly’s Books).

We aim to respond to all inquiries within 24 hours, excluding weekends and holidays. Your satisfaction is our top priority, and we are dedicated to ensuring your experience with our online bookshop is exceptional.

Thank you for choosing us as your preferred online bookstore. We look forward to hearing from you and serving your literary needs.

Happy reading!

The Bookshop Team